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Animal healthcare

Cookies and Other Technologies

1.    What are cookies?

The Site uses cookies and/or other similar technologies to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.

The Site uses cookies and similar technologies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse our site and also allows us to improve the Site.

Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. We also give you information about how to disable cookies. However, you may not be able to take full advantage of our website if you do so.

A number of cookies and similar technologies we use last only for the duration of your web session and expire when you close your browser. Others are used to remember you when you return to the Site and will last for longer.

We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.

2.    Types of cookies

We use the following types of cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our platform session and under our terms with you. They include, for example, cookies that enable you to navigate and log into secure areas of our Platform.

  • Functional cookies – you can choose to enable a cookie so that the platform remembers your username when you next sign in.

  • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Marketing cookies – subject to your consent.

You can find more information about the individual cookies we use and the purposes for which we use them below.

Name Origin Purpose Expiry Link to Third Parties Cookies Policy
osano_consentmanager Osano Stores the user's current consent status. 1 year
osano_consentmanager_expdate Osano Stores the expiration of the user's captured consent. 1 year
osano_consentmanager_uuid Osano Stores the user's unique consent identifier. 1 year
_ga_.* Google LLC Used to persist session state. 2 years
^_ga$ Google LLC Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier. 2 years

3.    Disabling cookies

The effect of disabling cookies depends on which cookies you disable but, in general, the Site may not operate properly if all cookies are switched off.

If you want to disable cookies on our site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.

Further details on how to disable cookies for the most popular browsers are set out below:

For Microsoft Internet Explorer:

  1. Choose the menu “tools” then “Internet Options”

  2. Click on the “privacy” tab

  3. Select the setting the appropriate setting

For Google Chrome:

  1. Choose Settings then Advanced

  2. Under "Privacy and security," click “Content settings”.

  3. Click “Cookies”

For Safari:

  1. Choose Preferences then Privacy

  2. Click on “Remove all Website Data”

For Mozilla Firefox:

  1. Choose the menu “tools” then “Options”

  2. Click on the icon “privacy”

  3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

  1. Choose the menu Files then “Preferences”

  2. Privacy

Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Site.

4. Changes to this Coookie Policy

We will post any updates for the cookies policy on this page.

This policy was last reviewed and updated in July 2023.